Submit a Request

Select a category below to get started with your support ticket.

If you previously submitted a ticket, you can follow up via our Help Portal.

Have a questions or need support, please fill in the form below and we will assist you as soon as we can.

Name(Required)

First Last

Your Email Address(Required)

Phone Number(Required)

Topic(Required)

Tech Support Topic(Required)

Please choose the topic which best matches your Student site issue.

Subject(Required)

Description(Required)

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Current Section(Required)

This is the specific section you are currently registered for, i.e. "AN04_W26d" OR "Introduction to Acting with Ray Ross".

Requested Section(Required)

This is the specific section you want to be added to, i.e. "AN04_W26a" OR "Introduction to Acting with David Weatherly". IMPORTANT: Only requests to join sections with open availability can be accommodated. To confirm availability, go to the Registration Portal and select Courses.

Class Withdrawing From(Required)

This is the specific class you are withdrawing from, i.e. "AN04_F26d" OR "Introduction to Acting with Ray Ross"

Reason for Withdrawal(Required)

For internal tracking purposes only. Reason for Withdrawal will not effect withdrawal or refund process.

Term Withdrawing From(Required)

Term Returning(Required)

Please let us know when you are planning to return to class to receive alerts about that term's registration period.

Original Payment Type(Required)

Payment type you originally used to pay your tuition (only needed if you would like a refund).

Refund or hold for future course(Required)

Please see our Refund Policy for details. Withdrawals prior to the first scheduled class are eligible for Refunds or Holds. Withdrawals after the first day of class but before Wed of Wk7 are eligible for pro-rated Holds.

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Please enter the mailing address that your refund should be sent to (if applicable).

Operating System(Required)

Browser(Required)

Maya Version(Required)

Unreal Engine Verison

Can be found under "Epic Games Launcher > Library" - if applicable.

Artella Drive Client Version

Please include the version of the Artella Drive tools you are currently running (for example: v6.3.3). You can find this in the Artella App menu located in your System Tray (PC) or Menu Bar (Mac).

Artella Maya Plugin Version

Maya menu: Artella > More Artella > About Artella Plugin

Group Training

I am Interested in Group Training

Number of Trainees(Required)

Minimum 3

Company Name

Job Title

Attachment

Accepted file types: jpg, png, webp, pdf, mp4, mov, Max. file size: 25 MB.

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